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Frequently Asked Questions

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<summary>What time is check-in?</summary>
Check-in is from 3pm.
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<summary>What time is check-out?</summary>
Check-out is at 11am.
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<summary>Can I get a late check out?</summary>
Some of our special offers include late check out. To arrange a late check out, please contact reception on <a href=”tel:+442825653674″>028 2565 3674</a>.
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<summary>Can I make special requests for my stay?</summary>
For special requests, please contact reception on <a href=”tel:+442825653674″>028 2565 3674</a> or email <a href=”mailto:info@adairarmshotel.com”>info@adairarmshotel.com</a>.
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<summary>Can I leave luggage in the hotel?</summary>
Yes, we have a luggage store in the reception area.
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<summary>What is the cancellation policy?</summary>
This depends on the package you booked. If you booked through a third party, please cancel through their platform.
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<summary>Can I book for tour/large groups?</summary>
Yes. To book for tour/large groups, please email <a href=”mailto:colleen@mckeeverhotelgroup.com”>colleen@mckeeverhotelgroup.com</a>.
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<summary>Can I book to stay for a wedding party?</summary>
To book your stay for a wedding party, please call <a href=”tel:+442825653674″>028 2565 3674</a> or email <a href=”mailto:info@adairarmshotel.com”>info@adairarmshotel.com</a>.
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<summary>Are there parking facilities?</summary>
Yes. On-site parking, disabled parking and EV charging are available.
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<summary>Are EV chargers available on site?</summary>
Yes. We have 3 paid 7kW EV chargers available for guests. For more nearby charging locations, visit this live EV map.
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<summary>Can I take public transport to the hotel?</summary>
Yes. You can plan your bus or train journey using Translink. Visit Translink Journey Planner for routes and schedules.
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<summary>Are there leisure facilities and how do I use them?</summary>
No, we do not have leisure facilities.
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<summary>Is the hotel accessible?</summary>
Yes. We offer accessible rooms, lifts and wheelchair access.
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<summary>What amenities are in the room?</summary>
Coffee/tea making facilities, air conditioning, TV, Wi-Fi, iron, ironing board, safe, hair dryer, room service.
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<summary>Is there a restaurant on site?</summary>
Yes. We have the Adair Bar and Grill.
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<summary>Are pets allowed?</summary>
We only allow guide dogs/service animals on-site.
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<summary>Does the hotel cater for children?</summary>
Yes. If you require a cot/crib, please let us know and we can accommodate.
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<summary>Is smoking/vaping permitted in the hotel?</summary>
No. Smoking and vaping are only permitted outside the building.
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<summary>Is there Wi-Fi in the hotel?</summary>
Yes, we have Wi-Fi throughout the hotel.
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